1. CONDITIONS OF CHANGES AND RETURNS OFFER FREE DELIVERY
In www.manuelreina.com you can only request the change and / or return of those products purchased through www.manuelreina.com. For us to process your return will be necessary to send an email to firstname.lastname@example.org. The shipping costs that arise as a result of the return will be borne by the customer, unless the return is due to an error of Reina Artesanos S.L. (wrong or defective item, etc.). You will receive the refund using the same payment method used to make the purchase, subtracting the shipping costs originated in the initial shipment and paid by Reina Artesanos S.L.
2. SIZE CHANGE:
Shipping costs are completely free for the first change of size only for Spain. This way you should not be afraid of buying items from a distance because, if it is not your size, you can easily change it.
• You can only request the change of size of those products purchased through www.manuelreina.com. In order for us to process your change, you will need to send us an email to email@example.com.
• Only one free size change is allowed per order.
• Size changes will not be accepted in the physical stores of products purchased through www.manuelreina.com.
• Changes of one model will not be accepted by another, you can only change the size. To change an item for another, the shipping and return costs will be borne by the customer. (For more information, read 1. Conditions of Changes and Returns Free Shipping Offer
• To make the return, the product must be in perfect condition, in its original packaging. Once the products have been received, Reina Artesanos will verify that they are in good condition and will proceed to send the required size.
• Service available only for orders with Peninsula destination.
• You have 14 calendar days to change the size of a product, counting from the date of receipt.