Warranty Conditions
At Manuel Reina , we strive to offer the highest quality products so that you can enjoy your dance shoes to the fullest. That is why we offer a 6-month warranty from the receipt of your order. During this period, we are committed to solving any manufacturing defects or problems related to the quality of the product.
Warranty Conditions:
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Duration : The warranty covers manufacturing defects for 6 months from the date of receipt of the order.
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Coverage : The warranty includes repair or replacement of the product in the event of manufacturing defects. It does not cover damage caused by improper use, normal wear and tear or accidents.
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Claim Process : If you detect any problem, please contact us through our email: manuelreinamadrid@gmail.com . Provide your order number, a description of the problem and, if possible, photos of the defect. Our team will guide you through the process.
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Warranty Period : Once the 6-month period has ended, the warranty will not be applicable and the company will not be responsible for repairs or replacements.
Exceptions:
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The warranty does not cover damage caused by improper use, unauthorized modifications or repairs performed by third parties.
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It also does not apply to products purchased outside of our official website ( www.manuelreina.com ).
Contact:
For any questions regarding warranty or support, please feel free to contact us:
📧 manuelreinamadrid@gmail.com
🌐 www.manuelreina.com
Thank you for trusting Manuel Reina .
We dance with you! 💃🕺